Privacy policy
Data Collection
At GadgetGarten, we collect the following types of information when you interact with our website:
- Order Information: Name, email address, shipping/billing address, payment details (processed securely through our payment gateway)
- Device Information: IP address, browser type, operating system, and device characteristics for analytics and security purposes
- Usage Data: Pages visited, products viewed, and interaction patterns to improve our services
Purpose of Data Processing
We use your personal data exclusively for:
- Processing and fulfilling your orders for mice, keyboards, and keycaps
- Providing customer support and warranty services
- Improving our website functionality and user experience
- Preventing fraud and ensuring website security
- Complying with legal obligations
Data Sharing and Third Parties
We may share your information with:
- Payment processors to complete transactions
- Shipping carriers to deliver your orders
- Service providers who assist with website operations (under strict confidentiality agreements)
- Legal authorities when required by law
We never sell your personal data to third parties.
Data Retention
We retain your personal data only as long as necessary:
- Order information: 7 years for tax and warranty purposes
- Website analytics: 26 months
- Customer service communications: 3 years after last contact
Your Rights
Under GDPR, CCPA and other privacy laws, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal limitations)
- Object to certain processing activities
- Request data portability where applicable
To exercise these rights, please contact us through our website contact form.
Data Security
We implement robust security measures including:
- SSL encryption for all data transmissions
- Regular security audits
- Limited employee access to personal data
- Secure payment processing with PCI-DSS compliant partners
Cookies and Tracking
Our website uses essential cookies for functionality and optional analytics cookies. You can manage cookie preferences through your browser settings.
Policy Updates
We may update this policy periodically. Significant changes will be notified through our website. The last update date is displayed below.